Terms of Service
Last updated: February 9, 2025
1. Agreement to Terms
By accessing or using Charcha's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access our services.
2. Description of Services
Charcha provides WhatsApp business communication solutions, including but not limited to:
- WhatsApp Business API integration
- Automated chatbot services
- Customer engagement tools
- Analytics and reporting
- Message template management
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the security of your account
- Comply with WhatsApp's Business Policy
- Use services in accordance with applicable laws
- Not engage in unauthorized activities
4. Payment Terms
Services are billed according to the pricing plan you select. You agree to pay all fees and charges associated with your account on a timely basis and authorize us to charge your chosen payment method.
5. Intellectual Property
The Service and its original content, features, and functionality are owned by Charcha and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6. Limitation of Liability
In no event shall Charcha, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
7. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
8. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
9. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@charcha.com
Address: [Your Business Address]