Raghav Mittal
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CRM and revenue ops

A CRM should tell your team what to do next, not just store what already happened.

I build CRM workflows that make lead source, owner, stage, next action, and revenue visibility impossible to miss.

Service Blueprint

CRM Systems

Clean pipeline stages that match how your business actually sells Automated lead capture, assignment, follow-up, and reminders Revenue dashboards for decisions, not vanity reporting SOP-backed CRM usage so the system survives daily work

What this solves

Turn your CRM from a contact database into an operating system for pipeline, ownership, follow-up, and reporting.

  • Clean pipeline stages that match how your business actually sells
  • Automated lead capture, assignment, follow-up, and reminders
  • Revenue dashboards for decisions, not vanity reporting
  • SOP-backed CRM usage so the system survives daily work

What you get

  • CRM audit and pipeline redesign
  • Lead source and attribution structure
  • Follow-up SLAs and automation flows
  • Dashboards, reports, and team handover

How I usually approach it

First, I diagnose the real constraint. Then I map the workflow, data, ownership, and user path. After that, we build only what is needed to move the business outcome: automation, CRM cleanup, page restructuring, AI workflow, tracking, or a simple operating rhythm.

The aim is not to add complexity. The aim is to make the next action obvious, measurable, and easier to repeat.