Raghav Mittal
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CRM and revenue ops

CRM & Revenue Operations Systems

I build CRM workflows that make lead source, owner, stage, next action, and revenue visibility impossible to miss.

Operations desk with workflow notebook, laptop, and working documents
One accountable lead.Strategy, build, team coordination, and a system your people can operate.
Clear ownershipUseful documentationHuman review where it matters

The pattern behind the request

The work looks scattered. The underlying problem is usually very specific.

01
A useful task waits for someone to remember it
02
Teams relay the same information through several tools
03
A founder has to chase status to learn what is happening

What this service makes easier

Turn your CRM from a contact database into an operating system for pipeline, ownership, follow-up, and reporting.

  • Clean pipeline stages that match how your business actually sells
  • Automated lead capture, assignment, follow-up, and reminders
  • Revenue dashboards for decisions, not vanity reporting
  • SOP-backed CRM usage so the system survives daily work

A clear path, not a black box

From “we need help” to a working next step.

You stay close to the important decisions without becoming the project manager for every specialist. The process is deliberately practical: understand, shape, prove, hand over.

01 Diagnose

Find the actual constraint.

We start with the current workflow, the data that enters it, the people who touch it, and the point where useful work starts waiting.

02 Architect

Make the working path visible.

The right path may be a cleaner process, a connector, a page change, a CRM rule, or a focused build. The design makes ownership and exceptions explicit.

03 Deliver

Build, test, and hand it over cleanly.

We prove the important scenarios, document the operating rhythm, and leave your team with a system they can actually run.

What gets built

A useful system is more than a tool connection.

The implementation is shaped around how work needs to move in your business. That means decisions, exceptions, data quality, and team adoption get attention alongside the actual build.

handoffs between people and tools ownership, rules, and exception paths a repeatable way to measure the work
  1. 01
    CRM audit and pipeline redesign

    We make the current state legible before deciding what deserves to change.

  2. 02
    Lead source and attribution structure

    The rules, inputs, owners, and tools are arranged around the outcome rather than a generic template.

  3. 03
    Follow-up SLAs and automation flows

    The build is checked against the real moments where work normally breaks down.

  4. 04
    Dashboards, reports, and team handover

    Your team gets the operating notes needed to keep the work moving after handover.

Raghav Mittal, consultant and solutions architect
Raghav Mittal · The Night Marketer delivery bench

Direct access, execution depth

You get one person to own the outcome, backed by a team that can make it real.

I diagnose the problem and stay responsible for the path to delivery. When the work needs design, engineering, SEO, automation, or specialist support, The Night Marketer team adds depth without making you coordinate the room.

  • A concrete scope before a long project starts
  • Decisions and exceptions documented as the work takes shape
  • Testing and handover built into delivery, not left for the end
Bring the bottleneck

Where this can go

Start with the work that is slowing everyone else down.

The right first move may be a focused audit, a workflow map, a pilot, or a wider implementation. We decide that from the real operating context, not a menu of pre-packaged tasks.

Keep exploring

Useful automation playbooks and field notes before you choose the tools.

These are practical reads for understanding the job, asking better questions, and spotting the risks that are easy to miss in a first call.