Privacy Policy
Last updated: February 9, 2025
Introduction
Charcha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp business communication platform and related services.
Information We Collect
Personal Information
- Name and contact information
- Business information
- WhatsApp business account details
- Payment information
- Communication preferences
Usage Information
- Log data and device information
- Analytics and performance data
- Communication history and metrics
- Feature usage statistics
How We Use Your Information
- To provide and maintain our services
- To process your transactions
- To send administrative information
- To provide customer support
- To send marketing and promotional communications
- To improve our services
- To protect our legal rights and comply with laws
Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request transfer of your information
- Withdraw consent
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@charcha.com
Address: [Your Business Address]